Matlab – a mathematician’s quantitative best friend. I just got matlab up and running on my Ubuntu’d laptop. There were some issues with JRE. I emailed Mathworks for support. They did a great job in addressing my problem and persisting until a solution was found. Kudos to Brian Worthington @ Mathworks for the great set of emails troubleshooting my problem. I highly respect a company that offers this level of support, especially on a $100 student version of the product.
As was the case with IBM, Mathworks has made me a loyal customer due to their tech support.
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